Our Privacy Policy

This is the Privacy Policy of Squeakie Australia Pty Ltd (ACN: 128 304 192).

We are committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act). Our Privacy Policy sets out how we handle personal information you provide to us, or otherwise collected by us when you buy squeakie on our website or when otherwise interacting with you.

Personal information is defined under the Privacy Act 1988 (Cth) (Privacy Act). For information to be personal information it must be about an identified individual or about an individual who is reasonably identifiable. Personal information encompasses a broad range of information including names, addresses, phone numbers, email addresses and occupations and can range from sensitive and confidential information to information that is publicly available.

Please be rest assured that if you buy squeakie on our website, sign up for our squeakie journal update or you email or talk to us:

– We will only use the personal information for the sole reason of why you have sent it or given it;

– We absolutely do not sell, trade or rent your personal information to others;

– You always have the opportunity to unsubscribe or opt out of giving squeakie your personal information. Just email us at hello@squeakie.com.au at any time;

– You are always welcome to ask to see any personal information you have sent us or ask for a correction. Just email us at hello@squeakie.com.au with your contact details;

–  If you buy squeakie on our website, we collect the personal information necessary to process your eWay online payment. This includes your credit card details, your email address for order confirmation and your postal address for delivery of your squeakie order. See  Squeakie Payment with eWay in our terms and conditions.

– If you sign up for our squeakie journal update or email us, we will collect your email address and your name and/or any other personal details that you share with us to fulfil or process your request. Just email us at hello@squeakie.com.au if you want to opt out and have your personal information removed from our system.

– We take all reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files and computers in a secure office and limit access to personal information to individuals with a need to know basis. While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the internet. The transmission and exchange of information is carried out at your own risk.

– If you have any concerns about your personal information, please contact us or you can check out The Australian Privacy Principles at https://www.oaic.gov.au/privacy/australian-privacy-principles

– In the unlikely event that a breach of our Privacy Policy occurs, you can make a complaint by email to us at hello@squeakie.com.au. We will endeavour to respond to any complaint as soon as we can. OAIC considers within 30 days a reasonable time to respond.